The functioning of CAO’s Office is discharged by the following six Divisions : -
a) Administration Division
b) Personnel Division
c) Manpower Planning and Recruitment Division
d) Training Coordination and Welfare Division
e) Finance and Materials Division
f) Estates and Works Division
The Administration Division provides administrative cover to about 12,000 civilian employees employed in the Army Headquarters and Inter Service Organisations. A grievances Cell is functioning within the Administration Division to examine the grievances of serving/retired Armed Forces Headquarters civilian employees and to ensure their speedy settlement.
The Personnel Division provides civilian manpower to the Service Headquarters and Inter Service Organisations and deals with the management of this man-power.
Manpower Planning and Recruitment Division
Manpower Planning and Recruitment Division is responsible for framing policy on recruitment rules is consultation with DOP&T and effecting direct Recruitment against all vacancies against civilian posts in the Service Headquarters and ISOs through prescribed methods. They also deal with career planning of all AFHQ civilian cadres.
Finance and Materials Division
Finance and Materials Division provides material support which includes procurement and provisioning of office equipment, stores, furniture and stationery to all offices of Army Headquarters and ISOs.
Departmental Descipline, Coordination and Welfare Division
The Defence Headquarter Departmental Descipline, functioning under the Departmental Descipline, Coordination and Welfare Division of CAO’s Office. The Division also looks after the welfare of civilian employees in Service Headquarters and Inter-Service Organisations. Armed Forces Headquarters/Inter-Service Organisation Welfare & Amenities Fund provides financial help to the employees during acute distress. The Division Co-ordinates Sports and Cultural activities of AFHQ employees.
Estates and Works Division
Estates and Works Division performs the estate functions in respect of residential accommodation of Service Officers posted at Armed Forces Headquarters. The Division also deals with following: -
(i) Allotment of Office Accommodation with Ministry of Defence.
(ii) Maintenance of Civil, Electrical and Horticultural Assets.
(iii) Budget Management for Capital/Maintenance work etc.